TVs audio out of sync with each other

[Ncjones]

I've read about the solution to hit the channel up twice and then channel down and I did that on both tvs but it did not fix the out if sync audio echo effect.  Is there another solution that a non-techie can folllow?

[clem21 · Accepted solution]

---

@Ncjones wrote:

I've read about the solution to hit the channel up twice and then channel down and I did that on both tvs but it did not fix the out if sync audio echo effect.  Is there another solution that a non-techie can folllow?

---

Try this and see if it helps:

Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues

Main Menu > Customer Support > Top Support Tools > Self Diagnostics

There is also a way to control sync in the service menu but try those first.