The guide data is temporarily unavailable. Please try again later.

I am trying to record online via verizons webpage and I constantly get the message "The guide data is temporarily unavailable. Please try again later."

This happens on both of my DVR's.

I cant find any reported issues with it, anyone else experiencing the same thing?

Accepted answers

Shamika_VZ

Hello,

Have you tried resetting the router? The guide is generated from the data portion on the network and feeds from the router. I sent you a private message to further assist you.

Shamika_Vz
Verizon Support

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All comments

Shamika_VZ

Hello,

Have you tried resetting the router? The guide is generated from the data portion on the network and feeds from the router. I sent you a private message to further assist you.

Shamika_Vz
Verizon Support

bigbigblake

Resetting the router worked to resolve the online guide issues. But now I am having a secondary problem. I have two DVRs and the multi room dvr program. The DVR in my living room is set as the multiroom DVR. The DVR in my bedroom is supposed to be a standalone dvr. I can not access any recordings from the living room on my bedroom set. I ran the MRDVR troubleshooting and it claimed to fix the problem, but still doesnt display any shows.

unknown

Having same issue as the OP. When you say reset, is that the same as reboot? I've tried rebooting both from the GUI and by power cycling. Neither fixes the remote guide issue. Or did you mean factory reset?

brucewallman

I am getting messages about not being able to schedule recordings or seeing the guide a few days out, There is omething about resetting the router. How do I do this?

brucewallman

How do I reset the router?

CRobGauth

Power it off then back on.

[Deleted User]

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