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Out in 22401 in Fredericksburg. Same error message "disconnected possibly due to billing issues" - bill is paid so no that is NOT the issue Verizon! FIX IT ALREADY!!!
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Same thing happening to us in nokesville. I have been on hold with verizon for 40 mins.
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Same in Northern Virginia. Has anyone waited long enough to get through to an agent? If yes, any info to share? Since this appears to be a system wide glitch, I hope it is a system wide fix
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Same here. Been on hold for over 45 minutes and live chat says 1 hour and 11 minute wait.
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I was watching the O's. Old-school cable never had these problems or, if there was an outage, it was easy to ascertain that was the case. OK, after storms, accidents happen. But I had to go to this chat area to verify it was a widespread service outage.
I despise modern "interconnectivity."
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I tried calling Verizon with no luck. Keep getting a busy out dial tone.
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At the very least, VZ should be able to say "the service is down" instead of "you have been disconnected due to billing issues"
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I only had it installed last Tuesday and I'm not due to pay them anything until mid July.