VERIZON REMOVES CBS, FOX (WBOC) FROM DELMARVA TV LINEUP
HAM12
Enthusiast - Level 1

WITHOUT NOTICE, VERIZON HAS REMOVED CBS, FOX AND ANTENNA TV FROM DELMARVA LINEUP.  NO FOOTBALL GAMES, NO SUBSTITUE MARKET OFFERED TO PAYING CUSTOMERS FOR THIS BASIC CABLE SERVICE.  NEED VERIZON TO WORK THIS OUT WITH WBOC AS WBOC HAS BEEN ABLE TO NEGOTIATE WITH ALL OTHER MEDIA PROVIDERS TO SERVICE THIS MARKET.  ANGRY CUSTOMERS HERE TODAY, THAT WILL BE FORMER CUSTOMERS IF NOT CORRECTED QUICKLY.  CAN'T EVEN GET A PERSON TO DISCUSS WITH AT VERIZON.  EITHER PROVIDE CBS, FOX TO DELMARVA CUSTOMERS THRU WBOC, OR GIVE US PHILADELPHIA MARKET FEED, AS WE ARE PAYING FOR THESE STATIONS.

49 Replies
wolfslair
Enthusiast - Level 1

Don't know about the majority of you folks, but I've pretty much have had it with this WBOC/Verizon argument. I've missed and continuesto miss favorite programing being supplied by both WBOC and CBS.

Since Comcast is not in my area, and going to Mediacom would be going from the frying pan into the fire, I will be exploring satellite providers.

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mw73
Enthusiast - Level 3

Everyone, if you are not under contract. Take my advice and drop Verizon like the bad habit that they are. I've just locked in DirectTV for 2 years at a great rate since I am an AT&T wireless customer, and the TV service is much better for me in southern DE so far. I will be keeping Fios only for my internet and will be dropping home phone and TV. Their terrible customer service, inability to speak to a real human on Sunday's once you  have their service, and their terrible desicion to dump CBS, FOX with no warning or effort to find alternative provders means they really don't want my money. 

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CRobGauth
Community Leader
Community Leader

Congrats on the new deal.

Keep in mind that DirecTv is not immune from dropping local channels.

They have their share of standoffs with local channels as well.

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BigBillf
Newbie

Verizon - When will you restore CBS and Fox to your customers in Kent and Sussex Counties?

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CRobGauth
Community Leader
Community Leader

This is a peer to peer support forum.

Verizon does not respond to posts here.

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sradam1
Newbie

When will I get my local channels back (WBOC)? I need to get local weather and news. Philadelphia stations do not meet my needs. I will be switching to another cable provider at the end of the month if the channels are not restored. - {edited for privacy}

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88-phy
Enthusiast - Level 1

Now we are at the end of October, Still no CBS or FOX. Fios is now a joke. Now can’t watch the World Series, thanks Fios! Looking into finding other solution, such as getting rid of cable all together. Such as Hulu. Thanks a lot 😠

Chamey93
Newbie

They are not forfilling their contrctual duties by not providing CBS and FOX.  They could have given us the Philadelphia stations.  We could have seen the World Series.  How about a refund for the 2 stations they didn't provide (that is really never going to hbappen)  Right now I'm reseaching another provider.

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rugby1231
Enthusiast - Level 2

So today Verizon stock moved higher because of better earnings...guess their making all that money  from all the customers who live in Sussex County De who nolonger have access to CBS/FOX but continue to pay upwards of $200 a month for service we are not receiving...and the local broadcaster says Verizon has not been back to the bargaining table since 9/30....Corporate American GREED

CRobGauth
Community Leader
Community Leader

Stocks went upon because wireless exceeded their goals.

FiOS actually showed a decrease in customers.

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BradfordII
Newbie

Verizon Fios Management & Customer Relations:

As Newly Relocated Residents of Delaware from South Florida, We were Very Excited to Have Verizon Fios For Our Wireless, Internet, TV, and Local Phone Service. We were Long Time Southern Bell-Bellsouth-Cingular-AT&T-DirecTV Loyal Customers for Over 20 Years. We had a Internet Service for Business Use With Comcast-Xfinity for a Short While, but The Internet Was Always Dropping Speed, Losing Connections, or Service Outages. We Had and Have Verizon Wireless for Our Cellular Services.

We Could Have Transferred Our Verizon Wireless,, AT&T Internet, & DirecTV Accounts from South Florida to Delaware with No Issues. Instead, We had heard of the New High Speed Verizon Fios Wireless & Internet Availablity in Delaware, and We Wanted To Give It A try For Our New Home in Delaware.

Living In Delaware, We have Only 3 TV Stations for Local News, Weather, Sports, Events, and Emergency Information. They Are WBOC TV 16 CBS, 21 FOX, and WMDT TV 10 ABC,  Both Based In Salisbury, MD with WBOC TV has a Broadcast Studio up here in Dover, DE. The Other Channels Included in Verizon's "Local Channel Line Up" are: 1 from Baltimore, MD WBAL 11; 4 from Philadelphia, PA Fox29, WPVI TV 6 ABC, NBC KYW TV 3 CBS, WPHL 10.

Now Verizon Fios Has Dropped WBOC TV Stations from Local Channels for Kent and Sussex County Over a Contract Rate Dispute Claiming WBOC Ownership Increased The Amount By 175%. In Actuality, I Think It Was Based On Verizons Viewers Numbers of Kent County which was Approximately 18,000, and Sussex County of 22,000. The Majority of Residential Customers in Both Counties are Comcast-Xfinity Subscribers for Internet, TV, and Phone, Followed By Verizon and Verizon FIOS, and Windstream.

We are IN A 2 Year Contract With Verizon Fios Triple Play, and 1 Year with Verizon Wireless for Cellular Service. The Number of Channels We Are Offered To Watch shows as 280+ with Local Channels Included. 40% of The Channels Are Shopping Channels, with the Remainder Divided Between Cable Network, Sports, Weather, and News. Our Weather Channel is AccuWeather Based Out of Philadelphia, PA, with No Local Weather Updates on Every 8 Minutes like The Weather Channel Offers on Other Cable or Satellite Providers. Viewers Must Open The AccuWeather or Weather Bug App To View Local Weather Info.

After Verizon Invested 53 Million Dollars Into Delaware to Install Fiber Optics for Their Verizon Fios & DSL, Upgraded Tower Installations for Better Wi-Fi, Upgraded Cable Transmission Lines for Broadband, You Would Think Verizon Would Want To Take Care of Its Delaware Customers !! If the Contract Issues Are With Maryland and Virginia Broadcasters, Then Adjust Those State's Customer Subscription Rates for Local Channels Access. Delaware Customers Deserve More Than 1 Local Channel Offer for Local News, Weather, Sports, & Events !! Delaware Customers Should Not Have To Purchase A Digital Antenna To Receive WBOC TV For Free !!

Work It Out With WBOC TV, Verizon, and Give Kent County, Delaware Customers Their 2 Local Stations Back !! 

{edited for privacy}

Dover, DE

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CRobGauth
Community Leader
Community Leader

Did you read it has been reported that content provider wants 175% increase?

Have you sent them a message as well?

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MikeS203
Enthusiast - Level 1

Is anyone else disgusted that Verizon has removed CBS fron the TV lineup in Southern Delaware?  Anything that customers can do other that change providers?

France1
Enthusiast - Level 1

Since at least 50% of the tv I watch is CBS and FOX, I will expect a 50% reduction in the tv portion of my bill.

Nittanyreilly
Enthusiast - Level 1

Please resolve dispute with WBOC and return access.  If not please provide alternatives to obtain access to CBS and FOX networks. 

rugby1231
Enthusiast - Level 2

Fios has dropped both our CBS and FOX channels effective 10/1/17 due to a contract renewal dispute with a small local media company. Fios insists it's Draper media requesting a huge increase which is totally false as I know people at Draper and FIOS(Verizon Big Corporate America) is just beating up the small guy. I have spoken with people at Verizon and they offer me a $5 credit on this month's bill(small compensation for not being able to watch local programming and weather and still paying $200 monthly). Something needs to change to stop these big companies from raping small local businesses at the expense of the customers who keep them extremely profitable.

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bobbo527
Specialist - Level 3

@rugby123 wrote:

Fios has dropped both our CBS and FOX channels effective 10/1/17 due to a contract renewal dispute with a small local media company. Fios insists it's Draper media requesting a huge increase which is totally false as I know people at Draper and FIOS(Verizon Big Corporate America) is just beating up the small guy. I have spoken with people at Verizon and they offer me a $5 credit on this month's bill(small compensation for not being able to watch local programming and weather and still paying $200 monthly). Something needs to change to stop these big companies from raping small local businesses at the expense of the customers who keep them extremely profitable.


175% rate increase is NOT exactly nothing.

http://delawarebusinessnow.com/2017/10/verizon-blacks-wboc-draper-stations-contract-dispute/

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bobbo527
Specialist - Level 3

http://delawarebusinessnow.com/2017/10/verizon-blacks-wboc-draper-stations-contract-dispute/

“Our goal is always to give our customers the best TV experience while keeping prices as low as possible,” Verizon spokesman Chris McCann stated “Despite our best efforts to accomplish that with Draper, they have removed their channels from Fios TV. We remain hopeful they’ll reconsider their initial proposed rate increase of over 175 percent, which is not a good value for our customers. “We’ve been working hard to reach an agreement for continued carriage with Verizon since March 1 of this year, and frankly were taken by complete surprise over the weekend when Verizon chose to drop our stations rather than continue negotiations,”Craig Jahelka, president of Draper Media wrote in a message.

Didn't someone in this thread write that they did NOT want to increase rates!!?!?!?!?! That 175% will be passed on to you.

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CRobGauth
Community Leader
Community Leader

Can you say how much draper has requested the fee be increased?

Verizon, like other providers, are always working to keep costs down.

How would it look if they gave in to a little guy and then had to negotiate with a larger company.

Each is out to make money.

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dpittsdlp
Enthusiast - Level 1

Will my contract is up in December.......off to Xifinty....... I want my WBOC......feels like I 'm paying for service that I'm not getting.