Never received xbox

RobbieDudeMan
Enthusiast - Level 1

I switched to Verizon home internet in late December/early January and the promotion was to receive a free Xbox series S with the switch, which I have never received. 

Is there anything I can do about this?

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vzw_customer_support
Customer Service Rep

We understand your concern and we want to ensure that you receive any eligible offers. So that we can better assist, was this offer with a Verizon Fios account or Verizon Mobile account?

-Andi

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