Promos
PhillyNumber1
Enthusiast - Level 1

it’s been over 24 hours since I activated my 1G internet plan and I’ve yet to-receive the promotional email or in app tile regarding the Xbox or any email regarding the gift cards. Any information on this would be helpful @vzw_customer_support 

 

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vzw_customer_support
Customer Service Rep

Hey ExcessiveCensorship, congratulations on the new home internet! I am also waiting for my promotions for switchin back on 12/19 myself. The great news is we are here to help. To clarify, is this 5G/LTE Home Internet, or FiOS home internet? What options do you see in My Verizon under Account > Home > Make the Most of your Plan?

-Joseph

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