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$100 Amazon gift card

I was told when I signed up for FiOS that after my 1st pay period I could get an Amazon gift card for $100. It's about to be 7 pay periods, 3 phone calls, 2 chats and it still says "processing begins in 0 days." Starting to feel like I got scammed.  Please help

Re: $100 Amazon gift card
Community Manager
Community Manager

Hi phoenix1,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.