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$250 Gift Card

I was told I would receive a $250 Verizon Wireless gift card after 90 days. I have the chat saved where the person who I worked with confirmed this. It has been well over 90 days and I still have not received the gift card! I see many people with this same issue and that is a major disappointment.

Comments

CRobGauth

Have you tried contacting customer service?

jonjones1

@thebhive24wrote:
I was told I would receive a $250 Verizon Wireless gift card after 90 days. I have the chat saved where the person who I worked with confirmed this. It has been well over 90 days and I still have not received the gift card! I see many people with this same issue and that is a major disappointment.

This is a ***** by Verizon. You want to get this card, contact your states attorney generals office. They handle this type of issue.

it is one of the gotchas that Verizon uses, then reneges on to the guilable customers that get service on a promise of a gift card.

it is never a good idea to obtain service on these conditions. You will be paying more for having the gift card, and that if you actually receive it.

CRobGauth

I got my card with no problem,.

So don't think it is a *****.

More a case of not being efficient in getting them sent out.

jonjones1

@CRobGauthwrote:
(SNIP)

More a case of not being efficient in getting them sent out.

You know that could be so, however inducements which offer such cards should be efficient enough to produce the rewards in a timely manner.

people who take these inducements don’t realize they are paying more for their services in the long run.

Then with the fine print like must pay your invoice on time every time for 90 days or forfeit the rewards card, or the fact the card cannot be redeemed until after your 30 days satisfaction guarantee so you are now locked in for 1-2 years. These rewards are just another gotcha. People on the most part don’t read the whole particulars.

I purchased fios Fios because it was the best service, not for any rewards cards. Same with Verizon wireless they are the best. But again I don’t need any inducements.

CRobGauth

@jonjones wrote:
@CRobGauthwrote:
(SNIP)

More a case of not being efficient in getting them sent out.

Then with the fine print like must pay your invoice on time every time for 90 days or forfeit the rewards card, or the fact the card cannot be redeemed until after your 30 days satisfaction guarantee so you are now locked in for 1-2 years. These rewards are just another gotcha. People on the most part don’t read the whole particulars.

These just make business sense.

If cards were given out as soon as you signed up, how many people would sign up and then cancel a week later while keeping the $250 card?

As far as paying bills on time, no different than credit cards that give you a good rate unless you don't pay your bills.

maya777

I also got caught by the gift card *****. Just got off the phone after being transferred 5 times by agents. My $250 gift card is never coming.

[Deleted User]

Hi maya777,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

maya777

I was promised a $250 gift card if I switched from Cox to FIOS.

I did back in January 2018. After many phone calls and a promise on March 6 that they were mailing the gift card still nothing.

I posted on this forum 3 weeks ago. Some one replied and told me my case was being escalated. Still nothing. So what is the next step? Does anyone know what to do? FCC complaint? BBB complaint? This is absurd. I've realized I am not the only one who was mislead. I've read so many posts from others who have had the same thing happen.

[Deleted User]

Hi maya777,

Did you respond to the private message you should have received from Verizon_Support when we escalated your case?

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