Broken Utility Pole

hartinanet
Enthusiast - Level 1

We had a tree fall on a Verizon Utility Pole in our backyard which smashed it into 3 pieces. Attached to the pole was  the power line to the house. Which is now hanging about 7' above our heads. The legal limit is 10'. The Electric company cannot fix the issue until Verizon replaces the pole. I have contacted Verizon a host of times and there has been no action to repair this illegal situation. Can anyone offer me a number to dial that is outside the typical Verizon support number?

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kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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