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I live in a gated community and there several damaged and/or broken Verizon lawn covers which are a safety hazard since they are near the sidewalks and exposing very large holes with wiring. How do I get someone from Verizon to replace these covers? The inner size is 14 x 18. Currently, there are three (3) that are damaged/broken which need to be replaced. Please reply in a timely manner since trying to call someone at Verizon has returned ZERO results.
Hi WillowChase,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Continue to check your Inbox regularly for a reply and direct all correspondence concerning your issue to the agents who will be assisting you privately.
Thank you.
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