I live in a community where there are two damaged in-ground Verizon junction boxes near the street. These are in open space / easement and appear to be part of the underground cable system that connects to our neighborhood. The lids on the boxes are damaged and loose, creating a safety hazard. Please contact me to discuss repair.
Hi @Pennwyck
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
We'd love to aid in resolving this issue for you regarding your FIOS services. Based on the information you shared, we will need to continue via a secure chat to gather more information. Please private message us at facebook.com/verizon or @Verizonsupport on Twitter and we'll be more than happy to send you a secure chat link to investigate this issue further and take the necessary steps to get it resolved. We can also be reached by phone at 1-800-837-4966 Monday-Friday 8am-7pm and Saturdays 8am-5pm EST if you do not have social media. We look forward to assisting you.
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