Damaged Verizon Utility Box

[MandyMC39]

I have seen a damaged utility box on the ground with exposed wires. It looks unsightly and I think this is a hazard. I would like someone to come out to remove it or replace it. I tried using the 800 number, but the AI assistant is not able to connect me to the right person. I do not have an account with Verizon, I just want to report the unsightly hazard as a third-party person and I am not able to do so using the 800 number. I would like to report this without having to fight with an AI bot on who I should speak to. 

[Kh_Femi]

Hi  MandyMC39,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent.

You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page.

Response times may vary. Continue to check your Inbox regularly for a reply and direct all correspondence concerning your issue to the agents who will be assisting you privately.