New construction- New buried line

daveontheroadnew

I just purchased a new construction home, line on the block are all buried, but there's no box in front of my house. 

Opened a FAST ticket a few weeks back, and was added to the system, but when techs came for installation they informed me  of this issue, and said they cannot complete install.

 

How can I get a box/lines added in front of my house? All neighbors have it available to them

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kh_jenn
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Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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