Talking to a manager
Amette93
Newbie

Has anyone had any luck getting a hold of a manager or supervisor? We switched from ATT on Halloween and I just keep getting the run around and lied to.  We call the service line every day about our internet and everyone we talk to has a complete different answer and I’m over it. 

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KH-OrnEsh
Moderator Emeritus

Hi @Amette93 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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