The pole outside my house has been decommissioned - a new pole has been installed next to it, but the Verizon team has not transferred their wire connections or removed the old pole yet. I've been told that there is an engineering ticket for this work to be done, but I wasn't given the ticket number, and I don't know who to talk to. I have the address where the pole is located and I have the pole number. This is urgent, as the old pole is in the middle of where I have to put my new driveway!
Solved! Go to Correct Answer
Hi Shlukster75,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Hi Shlukster75,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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