My neighbors tree is hitting a telecommunication wire that is now hitting my house. I’ve tried calling customer service to have someone come out but I keep getting sent to people that can’t help. I’m worried my house is going to catch on fire!
Hi Skeleton1, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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