NJ One Call did utility mark outs on my property and they dug up approximately one foot into the ground a Verizon utility box. This previously buried box presents a tripping hazard due to the whole that now exists. The box should be elevated by Verizon to ground level. Would someone please let me know whether there is an email address to send a request. The telephone prompts for customer service were not helpful. Thank you.
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Start a new topic or ask questions in the open forum.
