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Utility location request

cgastright
Newbie
‎07-28-2025 02:09 PM

Good afternoon,

I have been trying to get ahold of someone with Verizon about this issue for the past few weeks now but have been unsuccessful in doing so.  The company I work for has an ongoing commercial development project in Cold Springs, KY.  While conducting site work we ran into a utility box labeled MCI. It is to my understanding that Verizon acquired MCI in 2006. I need to get ahold of someone in the engineering department to discuss this with and what actions need to be taken.

Thank you, 

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An Accepted Solution is available for this post.
Kh-Phil
Moderator
Moderator
‎07-28-2025 02:49 PM

Hi cgastright,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Continue to check your Inbox regularly for a reply and direct all correspondence concerning your issue to the agents who will be assisting you privately.

Thank you.

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