Utility pole problem- safety issue
gbkpm
Enthusiast - Level 1

There is a low, leaning old utility pole in my backyard Wilmington De area code 19801. The pole is leaning and being held upright by communication wires and all of the communication wires going to adjacent buildings are head height and a very serious safety issue. I have had Comcast on site and was told it is an old Verizon pole. I cannot get in touch with anyone to rectify this problem. A tree adjacent to the pole also needs to be removed so the wires need to be cut. Verizon please contact. 

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Re: Utility pole problem- safety issue
vzw_customer_support
Customer Service Rep

Hey there, gbkpm!

Please, send us a private note, so we can further look in this and assist you with this situation.

You can contact us thought one of our digital service too; Facebook, Instagram, Twitter, etc.

 

>Juan

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Re: Utility pole problem- safety issue
gbkpm
Enthusiast - Level 1

Just an update, I sent Verizon several messages per their request and received ZERO response.. Great job, appreciate the help

 

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Re: Utility pole problem- safety issue
LawrenceC
Moderator Emeritus

Hi gbkpm,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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