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Hi I have two Utility poles in my backyard. One is abandon and needs to be removed, and the other has a support cable that is poorly located. The previous owner did nothing about it; but now as my kids grow older this is a SERIOUS safety issue. I would like for the abandon utility pole to be removed, and that the existing one be replaced to a more favorable location and/or at the very least replace the support cable so that it does not close line my children. I have contacted Verizon at least twice on the phone and always seem to get no where. I have asked whenever a Verizon Technician wants access to my backyard about fixing this, also proving fruitless.
Not to mention that on the current pole this is an abandon wire that seems to be hanging from the pool, and is wrapped around several times by what looks to be electrical tape? Is this EVEN SAFE?
Hi @eviljell0 ,Your issue has been escalated to a Verizon agent. Please check your Private MessengerInbox for a message from a Verizon Support agent. You can find your Inbox by clickingon the envelope icon next to your avatar at the top right corner of this page. Responsetimes may vary. Please continue to check your Inbox for a reply from a Verizon agent.Please direct all correspondence concerning your issue to the agents who will be assistingyou privately.