I was driving on Lyons Mill Road (between Deer Park Road and Liberty Road) in Randallstown, MD on the late afternoon of October 24,2024 around 4:15PM- I heard a loud bang on the roof of the car due to a large cable coming down. Because it is a narrow road, and there was oncoming traffic, I hac no option but to drive along until I was able to pull over.
I thought it was a power line (BGE) and, after reporting it, filed a damage report with pictures. The BGE Claims representative just called me to advise it was a Verizon line, NOT a power one . BGE had received 3 other reports of the same incident and they determined it was VZN line.
Is there a way to file a damage report on line (like BGE has)?? Or is there a phone number I can use/
Your help is appreciated.
Hi crossoradsdocmd, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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