Verizon ran a cable line across my property for my neighbor to get service. They damaged my invisible fence line. I reported the damage and they sent out someone to fix it and it's still broken. I called the help line and reported the damage on 3 separate occasions and was told someone would contact me to resolve the problem. On my last call it was suggested that I have the fence fixed and file a claim. I'm unsure where to send the bill.
Hi WhiskeyStew, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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