Dear Verizon,
I am writing to follow up on a previous report I made regarding a utility pole that fell on my property. A technician arrived but did not remove the pole, and despite multiple attempts to contact Verizon for assistance, no further action has been taken.
Unfortunately, the pole has now caused significant damage to my fence. I kindly request that you arrange for the immediate removal of the pole and address the damage it has caused to my property.
Your prompt attention to this matter would be greatly appreciated.
Sincerely,
Mimi (***** Silver Spring, MD)
Have you tried calling the local utility emergency number, if there is one for your area, or 911? It's possible the pole doesn't have any Verizon equipment on it which would explain the tech coming out but doing nothing.
Hi MGeleta, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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