150 Dollar Verizon Giftcard Never Received!!

[VJS0710]

I recontracted Verizon Fios Triple Play and was to receive a $150 Verizon Wireless Gift Card after 90 days of service.  It's now four months later, and I have not received the gift card. I've called Verizion Customer Service and was instructed to call other contact numbers, and still no one can resolve this matter. I could not talk to anyone at the number they gave me.  I'm tired of getting the run around.  Any help?

Below is the September 6, 2017 email

Hi VICTOR,

Thanks for being a loyal customer. As part of your recent Fios® order, you are eligible to receive a $150 Verizon Wireless gift card. Your new card begins processing 65 days after your new Fios service agreement begins.

Keep track of your reward:

• After 65 days of service, we'll send you an email letting you know that we've started processing your reward.
• We'll ship your reward to your service address via USPS within 90 days of your activation.

Thanks for choosing Verizon.

[LawrenceC]

This issue has been escalated to a Verizon agent.