Hi,
I've seen a number of posts regarding the Amazon Echo link not being available in the MyVerizon Dashboard and I am having the same issue. I have connected to the online Chat and tried to call with no resolution. I think the issue is that I did not receive an Amazon Prime link so the Amazon Echo link is not displaying. I only see the Echo image and a link to "Learn More About My Offer" but not a redemption link. It would be great if the bug in displaying the link was fixed before the deadline for my redemption passes.
Hi PricklyPear,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
