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Apple outgoing e-mail settings

I am having problems with my outgoing setting on my Mac. I have checked and rechecked and can't see where the problem is. I get a connection error message evry time I try and send a verizon e-mail. Gmail works fine and the same settings on my Ipad works. Can someone please help.

Thanks

Comments

Boyd7

I just began experiencing the same kind of problem this afternoon using Apple Mail 5.2 under MacOSX 10.7.3. I checked and my settings are correct (according to Verizon's site) and nothing has changed from before. Tried using the Verizon support live chat and that was not helpful.

MacPCmb

I'm having similar issues -- I am curious: Is your outgoing mail server "outgoing.yahoo.verizon.net" or "outgoing.verizon.net" ?

I have the Verizon Yahoo service for FIOS on my Macs at home -- one that seems to be getting flakier by the day.

Inbound mail is coming in fine, but outbound service is stopped dead for my " username@verizon.net" e-mail account.

Outgoing (and incoming) email from GMail, iCloud, and private domain email addresses are working fine, but the outgoing mail is not going out via "outgoing.yahoo.verizon.net" with the following settings:

OUTGOING MAIL SERVER: outgoing.yahoo.verizon.net

OUTGOING PORT No.: 465

SSL: ON

Authentication: Password

Username: username (without @verizon.net)

Password: **********

Mail Client: Apple Mail version 5.2 (1278)

Mac OSX 10.7.4

I'm tempted to dump the whole Yahoo portal thing and go to the "plain vanilla" Verizon mail service settings, but I know I will have to coordinate that move through FOIS tech support. Want to find out if other Mac users on the Verizon FIOS service are having similar challenges with outbound mail from outgoing.yahoo.verizon.net, and if those that just use outgoing.verizon.net are having similar issues (no outgoing mail)?

treerope

In my thread "Settings good Email won't go to devices nobody believes me" I am trying to find a solution for what happens after you dump yahoo. Now I can't access email with apple mail, iphone, or ipad although they worked just fine up until the moment I changed my Verizon experience. Weird. And the devices also work fine with Verizon accounts not previously associated with yahoo! I have spent many hours on the phone trying to get this issue resolved. Right now I'm awaiting results of a ticket put in with Verizon this afternoon.

MacPCmb

I followed the process outlined by Hubrisnxs to change my Online Experience to "plain vanilla" Verizon as follows:

went to the www.verizon.net web page,
followed the ACCOUNT > Account Profile > Residential > Jump to "Online Experience" route and was ableto finally change my "Online Experience" from Verizon Yahoo! to just plain Verizon.
Changed my home page to http://myverizon.com in Safari Preferences, then clicked OK on the confirmation page.
Updated my e-mail server settings as follows as shown on: http://www22.verizon.com/Support/Residential/Internet/fiosinternet/email/setup+and+use/questionsone/...

Once I did this, I adjusted the mail server settings in Apple Mail (v. 5.2, OSX 10.7.4) as follows, and have had no difficulty sending or receiving e-mail messages on my xxxx@verizon.net account, unlike my experience the past couple weeks with the Verizon Yahoo! outgoing e-mail server settings. Follow the example below, and compare them to the settings you are using on your home Mac. Hope this gives you the specifics you are looking for...

Information repeated here as an example for the fictional account: nomoreyahoo@verizon.net (password = Example1)

Mail server settings

Incoming mail server (POP3😞 incoming.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP😞 outgoing.verizon.net
Outgoing Server Port Numbers: 465 Why is this important?
Your Verizon Online user name --> nomoreyahoo
Your Verizon Online password --> Example1
Make sure "This server requires a secure connection (SSL)" is checked.

In Apple Mail, use the above information as follows -- In Mail version 5.2 for Mac OSX 10.7.x:

Mail > Preferences
Accounts tab > Account Information tab
Description (tailor to your needs): Verizon: Nomoreyahoo
Email Address: nomoreyahoo@verizon.net
Full Name: Ima Happycampernow
Incoming Mail Server: incoming.verizon.net
User Name: nomoreyahoo
Passsword: Example1
TLS Certificate: None
Accounts tab > Advanced tab
Port: 995 [ checked ] Use SSL
Authentication: Password
Accounts tab > Account Information tab > Outgoing Mail Server (SMTP): Edit SMTP Server List ... (select from pull-down)
Account Information tab:
Description: Verizon (just verizon)
Server Name: outgoing.verizon.net
Advanced tab:
Use custom port: 465 [checked] Use Secure Socket Layer (SSL)
Authentication: Password
User Name: nomoreyahoo
Password: Example1
CLICK "OK"
Close Mail Preferences

MacPCmb

Update: I just now verified that the incoming and outgoing mail server settings work as expected for my Verizon e-mail account from my iPad. Hope this helps you to troubleshoot your issue.

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