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Bait and Switch

My contract with Fios is about to expire and received a message on my TV that I can renew my contract for only $119/month. That's a lot less than I'm paying now, so I agreed.

A few days later I received an email from Fios thanking me and then telling me the REAL costs. Including fees and taxes, my bill will be a staggering $235 a month!! I knew $119 was a come-on, but I never expected the final bill to be over double that amount.

So let me ask you all a question: Isn't Bait and Switch illegal?

Comments

jonjones1

If all service costs and fees are not disclosed. Yep it is.

i would first contact your states Public Utilities Commission or Public Service Commission or Department of Public Service via a google search in your locale.

you can also contact your states Attorney Generals Office and file a charge with them.

you could first try and get Verizon to reduce it to where it belongs, or even just cancel and go elsewhere for service.

[Deleted User]

Hi bronxer99,

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