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Can't get email from hotfix@microsoft.com

I signed up to get a hotfix from Microsoft, and used my @verizon.net address. I waited an hour, and never received the link to the download. I then tried with a gmail address, and the mail came through in under two minutes.

I have spam filtering turned off on the Verizon side. I looked in the webmail spam folder, anyway, just to be safe, and it was empty. The mail was also not in my email client's local spam folder.

Comments

tns2

You are talking to peers.

Email is not instant mail. So a few hours delay is possible. Especially if some mail exchanges have lots of eMail to transfer to another server. Did it ever come through?

Hotfix is often faked to get viruses on your machine. So its possible some server, not necessarily Verizon's, trapped it.

I did notice the Verizon email server I connect to as being down for a bit a day or two ago.

ronzie1

@tns_2 wrote:
You are talking to peers.
Email is not instant mail. So a few hours delay is possible. Especially if some mail exchanges have lots of eMail to transfer to another server. Did it ever come through?
Hotfix is often faked to get viruses on your machine. So its possible some server, not necessarily Verizon's, trapped it.
I did notice the Verizon email server I connect to as being down for a bit a day or two ago.

@It's been over a day, and the mail never got through to my @verizon.net address.

This isn't the only problem I've had with email not arriving from certain addresses. See http://forums.verizon.com/t5/Verizon-net-Email/Not-receiving-email-alerts-from-my-bank/m-p/787848#M21429

That problem was "resolved" by giving up and using gmail.

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