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Can't pay bill online

I signed up for FiOS a couple of weeks ago and can't pay my bill online. I've tried several times over several days and always get this:

"We are currently experiencing difficulties with this payment application. Please try again later. We apologize for this inconvenience."

When I go to add a payment method, I save it, and it doesn't show up as an available payment method after. I've tried twice. Please advise.

Comments

ElizabethS

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

chrisbowyer

This problem has reoccurred at the very next billing cycle. I get this message:

We are currently experiencing difficulties with this payment application. Please try again later. We apologize for this inconvenience.

[Deleted User]

Hi chrisbowyer,

Sorry you are again having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

chrisbowyer

Great, but that's what happened last time and it just happened again. I'd like to find a robust solution so I don't have to put in a request every month just to pay online.

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