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Contacting Verizon's CEO?

ferdoud
Contributor - Level 2
‎08-20-2012 07:09 AM

I would like to contact Verizon CEO because I do not like how I am being treated as a loyal on-time paying customer. Thank you.

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topdog
Specialist - Level 2
‎08-20-2012 08:00 AM

If you google it, you can get the address!  If I post it, it is removed!!   I did contact the CEO about a year ago.  Got a call from his office.  Problem solved and some nice perks were given!!!

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ferdoud
Contributor - Level 2
In response to topdog
‎08-21-2012 06:43 AM

I found one but it bounced back...can you PM the address please?

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ferdoud
Contributor - Level 2
‎09-01-2012 06:39 AM

Even contacting the CEO's office they still gave me the run around...typical Verizon desrespectful fashion!!! 

This company will go bunkrupt!!!

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topdog
Specialist - Level 2
In response to ferdoud
‎09-02-2012 04:00 AM

I had an entirely different experience!   I did not complain, but I asked politely if anyone there could help me.

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ferdoud
Contributor - Level 2
In response to topdog
‎09-06-2012 08:41 AM

Well I did the samething, even though they were nice on the phone, I didn't achieve anything, kept getting the run around!

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chilimaiden
Newbie
In response to ferdoud
‎09-12-2012 02:53 PM

If someone could please give me the info. on the name, email, or address for the CEO-I would love them to know what is going on with my account and the poor customer service Verizon is giving.

Thanks,

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ElizabethS
Moderator Emeritus
In response to chilimaiden
‎09-12-2012 03:08 PM

If you would like to describe your issue, perhaps someone can give you advice on how to resolve it.

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patricia43m
Enthusiast - Level 1
In response to ElizabethS
‎06-10-2013 05:48 PM

I think this person wants the contact info for the CEO. If they wanted to speak to a customer service rep and waste their time doing so, they would have just done that. Verizon reps rarely resolve anything.

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grayman2
Newbie
‎06-05-2013 06:55 PM

Assitance Please: 

My previous service provider (Comcast Communication) was very customer focused and striated for customer satisfaction.

I have experienced multiple problems and issue the are not being address by Verizon.  The CSR on the phone just keeps telling me that "She has nothing to do with that issue.  (Verizon Accountability and Responsibility). 

How do you establish open and clear lines of communication (two way) with Verizon communication to resolve multiple open issues.

Verizon Communication (Old GTE and Bell Atlantic wire) does not understand the Verizon Wireless customer model except the adoption of the "two year commitment".

Someone please help................................................................................... 

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ElizabethS
Moderator Emeritus
In response to grayman2
‎06-05-2013 07:02 PM

These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless Community at http://community.verizonwireless.com/

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LawrenceC
Moderator Emeritus
‎07-23-2022 08:26 AM

As this thread is now ten years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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