To whomever this concerns,
I have ran a blacklist status check for our IP addresses. Both of which are blocked by Verizon.net, and neither IP address is appearing on any of the blacklists. The block on our IP addresses are creating a serious, and significant, business interruption. These IP addresses are statically assigned -- they are not dynamic.
We have filled out the online Whitelist Request forms numerous times and we have received the same generic response back every single time.
After investigation, Verizon Online Security has determined that e-mail from your IP address will not be allowed access to the Verizon Online e-mail domain due to one or more of the following reasons:
Your IP has been blocked because of spam issues or because your ISP indicates that it is dynamically assigned
Once you have addressed any security-related issues on your network, you should contact Verizon Online Security via this form. At that time, we will work with you to restore normal e-mail traffic or to take other action as we deem appropriate.
We have also asked our client who is a Verizon customer who is not receivin our emails to fill out the form also and they are getting a similiar response stating that they will contact the party in question (Our company).
No one has contacted us and this request has been going on for WEEKS! I have called Verizon customer service and have been placed on hold, transfered and hung up on because no one can help with our issue.
If anyone out there that is reading this can help me get this resolved I would really appriecate any help you can provide.
Thank you,
