Discontinued service in mid November, and paid bill marked with the end of November. All equipment returned to the Verizon store in the middle of November. Now I get some jacked up bill or "video bill" of even greater amount, but it shows as
-$143.xx
Why is Verizon sending me this? I have searched the forum and I can't find anything here about. Anyone got this straightened out?
It shows up with " - ", does it mean Verizon will pay me?
I don't want to call Verizon anymore, because I need to waste at least an hour for that and repeat my story to every agent the system gonna send me to.
P.S. In my mail message there was some kind of Video Bill link, when I go to Verizon, the page shows that waiting circle and then browser says 'page cannot be displayed' or even can't be found.
