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Not sure why this happens ,but it has happened more than once over the last 3 months. it happened about 3 or 4 times actually. It is still an open issue. Also there was a network error on my Verizon wireless phone after that. The support person checked network and said it was okay and then said i need more space in Outlook Express.
Today, my phone email works, but i still cant get the webmail to download to my Outlook Express and all my Outlook Express inbox email is gone. After the support chat person tried to help, i lose all of my Outlook Express inbox email..so he made it worse. I want those messages back and i want this to work. What causes this problem? and why cant it be corrected??? How do i find the ticket he opened? I want to update the ticket.
Solved! Go to Correct Answer
Hi gcville,
Sorry you are having difficulty with your email. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.
They called my home phone, but I am working. I wish they would call my cell phone instead, but i guess that is the policy even if I okay it.
Start a new topic or ask questions in the open forum.
