Email Account Setup Changes

[Ginge43]

I received the following email from Verizon today.  Unfortunately, though there is some useful given in the links, it may or may not apply to my email client - Mozilla Thunderbird.  I am disappointed that Verizon cannot add this email program to the ones they support.  In searching their web site I've not come up with any support for Thunderbird, and of course the automatic solution program they have will not work for me.

When I click  the link in the sentence "For more email and remote access configuration options see Verizon Online Email Settings" it takes me to a FIOS page, not at DSL page.

I assume (which can be dangerous) that the setting will also work for DSL (but who knows).  It also doesn't say when the changes will take place.

Does anyone have any thoughts?

Grrr

Carl

[Justin46]

Here is a link to a thread I created here documenting the SSL definitions for Mozilla Thunderbird:

http://forums.verizon.com/t5/Verizon-net-Email/Mozilla-Thunderbird-SSL-Account-Definitions-for-veriz...

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

[WJM3]

Got same msg and made changes to my Outlook 2003 settings.  When I then went to send/receive, it started resending all sorts of email I have previuously received over past 12 mo ... in other words, for 2011, I now have duplicate emails.  It's still running ... up to June now.  Sigh...

[Ginge43]

Hi Justin and thank you for the great answer.  Since you so good I wonder if you have any information on this - it's a message I get all the time in my Thunderbird Error Counsel: incoming.verizon.net : server does not support RFC 5746, see CVE-2009-3555.

Any idea what it means?  It appears that it does not affect my email.  Should I worry about it?

Thanks,

Carl

[Justin46]

---

@Ginge43 wrote:

Hi Justin and thank you for the great answer.  Since you so good I wonder if you have any information on this - it's a message I get all the time in my Thunderbird Error Counsel: incoming.verizon.net : server does not support RFC 5746, see CVE-2009-3555.

Any idea what it means?  It appears that it does not affect my email.  Should I worry about it?

Thanks,

Carl

---

Hi Carl,

Unfortunately I am not going to do so good on this one

I haad never heard of this message, but when I went to look at the Error Console in Thunderbird, sure enough, I see those messages too. Had never looked before. Note that the message is in the "Information" messages category as opposed to Warnings or Errors, so I don't think Mozilla views this "problem" as very severe.

I Googled "thunderbird server does not support RFC 5746, see CVE-2009-3555" and got lots of hits. After wading through a lot of pretty much totally incomprehensable text, I selected a few links you might want to peruse:

Common vulnerabilities and Exposures website (where the CVE in the message comes from): https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2009-3555

Mozilla website: https://www.mozilla.org/security/announce/2010/mfsa2010-22.html

Mozilla website: http://getsatisfaction.com/mozilla_messaging/topics/what_does_error_message_mean

Hopefully you will understand what they are saying better than I do

The way I interpret the situation is that there has been a possible secure exposure identified in some Microsoft server code that may allow a "man in the middle" exposure to someone gaining access to your messages to insert bad stuff or read your stuff. Apparently the likelyhood of this happening is very small, but Mozilla decided to warn users about it (it doesn't appear any other email or browser developers have done so based on what I read). Plus I interpret the second link to say that Mozilla has developed a fix in 2010 to avoid the potential problem.

So that is all I know. My opinion is that you should just ignore the messages, but I am far, far, far from being an expert on this kind of stuff, so my opinion may not be worth very much.

Maybe somebody with more knowledge on this issue will chime in with more info.

Sorry, that is the best I can do......

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

[PZL11]

What about those of us that use gmail exclusively ?  Do we need to change anything ? If so, where can we find that information ?

Thanks

[putts4doe]

Dont feel bad. I made the changes on Outlook Express and now I cant receive my mail

[Justin46]

---

@putts4doe wrote:

Dont feel bad. I made the changes on Outlook Express and now I cant receive my mail

---

OK, I have just created a thread documenting the settings for Outlook Express:

http://forums.verizon.com/t5/Verizon-net-Email/Outlook-Express-SSL-Account-Definitions-for-verizon-n...

The definitions have been tested and do work for sending and receiving email.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

[Silas3]

What about Oulook in Office 2003? Verizon says check software information. I'm a pretty basic, senior-citizen user and don't understand all this. Will a Verizon agent help if I call?

[Justin46]

---

@Silas wrote:

What about Oulook in Office 2003? Verizon says check software information. I'm a pretty basic, senior-citizen user and don't understand all this. Will a Verizon agent help if I call?

---

Since I do not have Outlook I have no way to verify the settings that work like I did for Outlook Express, Windows Live Mail, and Mozilla Thunderbird. However, the settings for Outlook should be very similar to those for Outlook Express, and I posted in this thread a link to definitions for that.

I believe others have posted the settings for Outlook here on the Forums, you can try searching.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

[Postman03]

The settings are very similar for Outlook.  I have Outlook 2010. 

While in Outlook, go to File

Choose Account Settings

Higlight your verizon account and select Change.

Select More Settings...

Go to the Advance tab for where you need to make the changes...

Under 'Incoming server (POP3): 995

Be sure to check "This server requires an encrtyped connection (SSL)"

Under "Outgoing server (SMTP):  465..."

Be sure to set "Use the following type of encrypted connection:" to SSL

[Tim8868]

I followed these instructions no problem, but when I do a test it fails.  I changed my setting back to 110 and 587 no ssl and it works fine.  This makes me wonder have these changes been implemented yet.  If they have then why are my old settings still working?

Thanks,

Tim

[Justin46]

---

@Tim8868 wrote:

I followed these instructions no problem, but when I do a test it fails.  I changed my setting back to 110 and 587 no ssl and it works fine.  This makes me wonder have these changes been implemented yet.  If they have then why are my old settings still working?

Thanks,

Tim

---

What instructions, the ones in the Verizon email (very vague), or some other instructions? What email client are you using?

I have been using SSL on my Verizon email accounts for many months now, at least 4 or 5 months, in three different email clients (Windows Live Mail, Outlook Express, and Mozilla Thunderbird), so yes it has been implemented.

Verizon has not supported SSL for email previously, now they are. It is a staged implementation, the old non-SSL interface continues to work, and probably will for some time (no clue how long), maybe for a long time. But at some point I expect Verizon to require the switch to SSL. Many email providers, probably most, have supported SSL for quite a while, and some require use of it, Verizon has been slow to jump on the bandwagon.

I think it is a good step forward for all of us, and I encourage all Verizon email users who use an email client on their computer to switch to using SSL so their emails will be encrypted (this implementation does not apply to users who access their Verizon email via a browser, such as IE, Firefox, Google Chrome, or Safari).

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

[Tim8868]

I have outlook 2007.  It does not say Home Student or Professional on the box just Outlook 2007.  I was using the posted 2010 instructions

I needed to check

Check box "This Server requires an encrypted connection(SSL)

Re: Email Account Setup Changes

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12-29-2011 07:49 AM

The settings are very similar for Outlook.  I have Outlook 2010. 

While in Outlook, go to File

Choose Account Settings

Higlight your verizon account and select Change.

Select More Settings...

Go to the Advance tab for where you need to make the changes...

Under 'Incoming server (POP3): 995

Be sure to check "This server requires an encrtyped connection (SSL)"

Under "Outgoing server (SMTP):  465..."

Check box "This Server requires an encrypted connection(SSL)

Be sure to set "Use the following type of encrypted connection:" to SSL

There was also a link that gave pretty much the same instructions

http://www22.verizon.com/ResidentialHelp/FiOSInternet/Email/Setup+And+Use/QuestionsOne/128849.htm

[Tim8868]

The settings are very similar for Outlook.  I have Outlook 2010. 

While in Outlook, go to File

Choose Account Settings

Higlight your verizon account and select Change.

Select More Settings...

Go to the Advance tab for where you need to make the changes...

Under 'Incoming server (POP3): 995

Be sure to check "This server requires an encrtyped connection (SSL)"

Under "Outgoing server (SMTP):  465..."

Check box "This Server requires an encrypted connection(SSL)

Be sure to set "Use the following type of encrypted connection:" to SSL

There was also a link that gave pretty much the same instructions

http://www22.verizon.com/ResidentialHelp/FiOSInternet/Email/Setup+And+Use/QuestionsOne/128849.htm

[LindaCh1]

I made the changes as per the e-mail from verizon and I can no longer send e-mail.  I can receive, but not send.  I used Windows Live Mail.  Any hints?

Thanks.

[Justin46]

---

@LindaCh wrote:

I made the changes as per the e-mail from verizon and I can no longer send e-mail.  I can receive, but not send.  I used Windows Live Mail.  Any hints?

Thanks.

---

Why do you need hints? A week ago I posted a thread here documenting the Windows Live Mail settings that work for me, have worked just fine for many months:

http://forums.verizon.com/t5/Verizon-net-Email/Windows-Live-Mail-SSL-Account-Definitions-for-verizon...

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248