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Email Account Setup Changes

I received the following email from Verizon today. Unfortunately, though there is some useful given in the links, it may or may not apply to my email client - Mozilla Thunderbird. I am disappointed that Verizon cannot add this email program to the ones they support. In searching their web site I've not come up with any support for Thunderbird, and of course the automatic solution program they have will not work for me.

When I click the link in the sentence "For more email and remote access configuration options see Verizon Online Email Settings" it takes me to a FIOS page, not at DSL page.

I assume (which can be dangerous) that the setting will also work for DSL (but who knows). It also doesn't say when the changes will take place.

Does anyone have any thoughts?

Grrr

Carl

Comments

Justin46

Here is a link to a thread I created here documenting the SSL definitions for Mozilla Thunderbird:

http://forums.verizon.com/t5/Verizon-net-Email/Mozilla-Thunderbird-SSL-Account-Definitions-for-verizon-net/m-p/382813

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

PZL11

What about those of us that use gmail exclusively ? Do we need to change anything ? If so, where can we find that information ?

Thanks

putts4doe

Dont feel bad. I made the changes on Outlook Express and now I cant receive my mail

Justin46

@putts4doe wrote:
Dont feel bad. I made the changes on Outlook Express and now I cant receive my mail

OK, I have just created a thread documenting the settings for Outlook Express:

http://forums.verizon.com/t5/Verizon-net-Email/Outlook-Express-SSL-Account-Definitions-for-verizon-net-Email/td-p/385153

The definitions have been tested and do work for sending and receiving email.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

Silas3

What about Oulook in Office 2003? Verizon says check software information. I'm a pretty basic, senior-citizen user and don't understand all this. Will a Verizon agent help if I call?

Justin46

@Silas wrote:
What about Oulook in Office 2003? Verizon says check software information. I'm a pretty basic, senior-citizen user and don't understand all this. Will a Verizon agent help if I call?

Since I do not have Outlook I have no way to verify the settings that work like I did for Outlook Express, Windows Live Mail, and Mozilla Thunderbird. However, the settings for Outlook should be very similar to those for Outlook Express, and I posted in this thread a link to definitions for that.

I believe others have posted the settings for Outlook here on the Forums, you can try searching.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

Postman03

The settings are very similar for Outlook. I have Outlook 2010.

While in Outlook, go to File

Choose Account Settings

Higlight your verizon account and select Change.

Select More Settings...

Go to the Advance tab for where you need to make the changes...

Under 'Incoming server (POP3): 995

Be sure to check "This server requires an encrtyped connection (SSL)"

Under "Outgoing server (SMTP): 465..."

Be sure to set "Use the following type of encrypted connection:" to SSL

WJM3

Got same msg and made changes to my Outlook 2003 settings. When I then went to send/receive, it started resending all sorts of email I have previuously received over past 12 mo ... in other words, for 2011, I now have duplicate emails. It's still running ... up to June now. Sigh...

LindaCh1

I made the changes as per the e-mail from verizon and I can no longer send e-mail. I can receive, but not send. I used Windows Live Mail. Any hints?

Thanks.

Justin46

@LindaCh wrote:
I made the changes as per the e-mail from verizon and I can no longer send e-mail. I can receive, but not send. I used Windows Live Mail. Any hints?
Thanks.

Why do you need hints? A week ago I posted a thread here documenting the Windows Live Mail settings that work for me, have worked just fine for many months:

http://forums.verizon.com/t5/Verizon-net-Email/Windows-Live-Mail-SSL-Account-Definitions-for-verizon-net-Email/m-p/382787

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

Ginge43

Hi Justin and thank you for the great answer. Since you so good I wonder if you have any information on this - it's a message I get all the time in my Thunderbird Error Counsel: incoming.verizon.net : server does not support RFC 5746, see CVE-2009-3555.

Any idea what it means? It appears that it does not affect my email. Should I worry about it?

Thanks,

Carl

Tim8868

I followed these instructions no problem, but when I do a test it fails. I changed my setting back to 110 and 587 no ssl and it works fine. This makes me wonder have these changes been implemented yet. If they have then why are my old settings still working?

Thanks,

Tim

Justin46

@Ginge43 wrote:
Hi Justin and thank you for the great answer. Since you so good I wonder if you have any information on this - it's a message I get all the time in my Thunderbird Error Counsel: incoming.verizon.net : server does not support RFC 5746, see CVE-2009-3555.
Any idea what it means? It appears that it does not affect my email. Should I worry about it?
Thanks,
Carl

Hi Carl,

Unfortunately I am not going to do so good on this one Smiley Sad

I haad never heard of this message, but when I went to look at the Error Console in Thunderbird, sure enough, I see those messages too. Had never looked before. Note that the message is in the "Information" messages category as opposed to Warnings or Errors, so I don't think Mozilla views this "problem" as very severe.

I Googled "thunderbird server does not support RFC 5746, see CVE-2009-3555" and got lots of hits. After wading through a lot of pretty much totally incomprehensable text, I selected a few links you might want to peruse:

Common vulnerabilities and Exposures website (where the CVE in the message comes from): https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2009-3555

Mozilla website: https://www.mozilla.org/security/announce/2010/mfsa2010-22.html

Mozilla website: http://getsatisfaction.com/mozilla_messaging/topics/what_does_error_message_mean

Hopefully you will understand what they are saying better than I do Smiley Very Happy

The way I interpret the situation is that there has been a possible secure exposure identified in some Microsoft server code that may allow a "man in the middle" exposure to someone gaining access to your messages to insert bad stuff or read your stuff. Apparently the likelyhood of this happening is very small, but Mozilla decided to warn users about it (it doesn't appear any other email or browser developers have done so based on what I read). Plus I interpret the second link to say that Mozilla has developed a fix in 2010 to avoid the potential problem.

So that is all I know. My opinion is that you should just ignore the messages, but I am far, far, far from being an expert on this kind of stuff, so my opinion may not be worth very much.

Maybe somebody with more knowledge on this issue will chime in with more info.

Sorry, that is the best I can do......

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

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