Email through outlook not working

I have had my email setup through outlook 2007 for a long time and while I have had issue here and there it hasn't gone on this long, nearly 24 hours. I have changed my password and deleted and created a new account in outlook in an attempted to fix it but it has not fixed it. Could use some help.

BTW I am on the old yahoo.verizon server and have been for 10 years so I am using the correct incoming and outgoing mail servers

error

Log onto incoming mail server (POP3): Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR [AUTH] (#AUTH003) Incorrect username or password.

outlook settings

Account type: pop3

Incoming server: incoming.yahoo.verizon.net port 995

Outgoing server: outgoing.yahoo.verizon.net port 465

"this server requires an encrypted connection" is checked

Accepted answers

markperez

ok here is what I have changed to get it somewhat working

I added the @verizon.net to logon information user name in my account setting of outlook. That seemed to help with the error of wrong user name/password.

for outbound emails under more settings/advance I had to set "use the following type of encrypted connection " to SSL

both of these I did not have to do before the issue started.

Also it seems like there is an issue with yahoo servers because even test emails that I sent early this morning from another account are either not there or are coming in hours later. I am checking this on the yahoo site.

All comments

TomH121

Hope this link helps you.

http://www.verizon.com/Support/Residential/internet/highspeed/email/setup+and+use/questionsone/86782.htm

markperez

Thanks Tom but my account is through yahoo servers so it is a little different

TomH121

This might also be for you

http://www.verizon.com/Support/Residential/Internet/fiosinternet.htm

GO TO E MAIL SETTINGS

pcb1

I am having a similar problem. I can send mail but not receive it. This happened for a few hours weeks ago but now has been out for almost 24 hours. It appears to be associated with the "pop". I can go directly to Verizon for my mail but I have no idea how to fix this. My id and password obviously work for sending and online. Very frustrated.

telepro21

Email has been out for us since 10 AM yesterday (Oct 7). Also using the Verizon Yahoo Email servers.

markperez

ok here is what I have changed to get it somewhat working

I added the @verizon.net to logon information user name in my account setting of outlook. That seemed to help with the error of wrong user name/password.

for outbound emails under more settings/advance I had to set "use the following type of encrypted connection " to SSL

both of these I did not have to do before the issue started.

tracky

Same exact problem here. Problem started Oct 7 2014 about 8pm. Tryed 2 different laptops and both can not log in to the yahoo verizon email system.

This happened last week also and lasted 2 days.

KVogel2

I also have had problems receiving POP3 e-mail to outlook from my verizon.yahoo mail. It also started the evening of 10/7/14 with repeated pop-ups asking me to enter my user name and password. As with everybody else here,I know my data are correct since they've been in place for years. Also, I can access my e-mail through the on-line interface verizon yahoo provides but I like to have all my mail from all my accounts come to one place (and, all the others are working just fine coming in to outlook).

This is certainly NOT the first time this has happened with Verizon Yahoo. I can't help but believe that they know about it and just don't bother to notify us. It's very aggravating and shows a singular disdain for their customers that they continue to let it happen and neither do anything to fix it nor inform their customer base that there is a POP3 e-mail problem that will take "X amount" of time to fix.

metoc

Has any of the Verizon Yahoo email settings changed? My wife and I cannot log into our email accounts on smart phones or Outook 2013. We have not changed passwords, and can still access email via web. It has to be something in the settings that has changed. The existing settings are:

incoming.yahoo.verizon.net

outgoing.yahoo.verizon.net

pop: 995

smtp: 465

smtp requires authentication (use same settings as incoming mail server)

SSL encryption required.

These settings have worked for years. Something has changed.

tns2

Announced more than a year ago

smtp.verizon.net

pop.verizon.net

See http://verizon.com/emailsettings

metoc

Thanks for the reply. I've already tried the SMTP and POP server settings, and they don't work. Even though the change was announced a year ago, We have three verizon yahoo accounts that were working up until yesterday evening in Outlook and on smart phones. Neither old, nor new POP / SMTP settings work.

I won't go into how very little I think of Verizon, and it's overall non-customer service.

Thanks again for trying. I'm presently setting up a gmail account.

bruno21

You are not alone. Gmail can't pick up my Verizon mail, neither can my computer (Thunderbird). My settings haven't changed in a long time. Verizon broke something and can't (or won't) fix it. This problem has been on and off for at least a month. I'd cancel Verizon, but the alternatives are not much better. Aren't monopolies great?

markperez

TNS_2 we are talking about accounts that in the yahoo portal. Those are for accounts that are in verizon's portal

jhebert1

Correct

@verizon.net worked hours after I tried 10 other things.

Thanks!

susanpun

This fixed my email reception problem. As stated in another post. Change your username to username@verizon.net. As soon as I did that 285 emails over 1 days worth were almost immediatly received. My old setings worked for years with Outlook, then nothing. I will never understand why verizon kept the change a secret

SoCalMtn

OMW I searched for hours and just adding the @verizon.net did the trick!!

I was ready to change to yahoo ID and give up on verizon. I still might as I'm sick of the continuous problems like this that spring up when you really don't have time.

KVogel2

Mark Perez's recommendation to add @verizon.net to the user name worked like a charm for my primary account but did nothing for the same problem with my sub-accounts. Thank you for that step forward, Mark. Now, I just wonder why it doesn't work on the sub-accounts (which had also been working properly for years).

KVogel2

An update. The problem with the sub-accounts was me (LOL). Although I looked two times, I didn't see my typo until the third look. I agree with a previous poster, why in the world didn't Verizon Yahoo tell us we'd need to make this change?

brianrp2

My windows live wasn't receiving emails for the last two days (all of a sudden). I just added @verizon.net to my email user name under the servers tab, and all my emails instantly loaded into my windows live mail inbox.

tns2

Yahoo for Verizon users also had changes but they are different.

See http://help.yahoo.com/l/us/verizon/mail/ymail/basics/mail-12859445.html

And yes there appears to be a new problem with this interface.

Incoming mail server settings

POP server: incoming.yahoo.verizon.net
Use SSL
Port: 995
Use the setting to leave mail on the server if you also want to access Verizon Yahoo Mail messages in a browser.

Outgoing mail server (SMTP) settings

SMTP server: outgoing.yahoo.verizon.net
Use SSL
Port: 465
Use authentication
Account Name/Login Name: Your Verizon Yahoo Mail ID (your email address without the "@verizon.net" domain, for example, "jo.bloggs")
Email Address: Your Verizon Yahoo Mail address (for example, "jo.bloggs@verizon.net")
Password: Your Verizon Yahoo Mail password

drp31

For some reason I keep getting a message my incoming mail to windows outlook is not working and it will not accept my verizon user id and password any longer which i have had for years. I remember a few years back they changed the pop3 & smtp & verizon helped me change that since i don;t know much about computers. Now i have no one to help since verizon stopped handling emails & I still want to use windows outlook i hate aol. if someone can help i would really appreciate it. thank you.