HBO GO App Log-in failues

Not sure who's fault it is but the hbogo app doesn't even bring up the Verizon authentication page to allow me to sign in. The obviously Chrome-looking error page states "to many redirects". Been that way for weeks. Contents of that error page copied here:

Webpage not available

The webpage at https://ssoauth.verizon.com/sso/VOLPortalLogin?loginType=vzRedirect&TOP=no&scb=true&TARGET=https://auth.hbogo.com/saml/module.php/saml/sp/saml2-acs.php/hbogo_sp&partner=HBOGO&SAMLRequest=lotsofcrap&RelayState=https%3A%2F%2Fauth.hbogo.com%2Fsaml%2Fmodule.php%2Fhbo%2Flogin%2Findex.php%3Fstage%3Dli3%26idp%3Dverizoncould not be loaded because:

net::ERR_TOO_MANY_REDIRECTS

Accepted answers

Joekeegan1231

Hello ,

I have been having the same issues for a while now, I was able to accidentally get around it in a fairly easy way.

I get the same issue reported in this thread (too many redirects) and I tried all of the suggested fixes (remove app / reinstall app / clear device cache) to no avail.

I thought I'd try to see if it worked in the mobile browser (Chrome) but it detected that I was on a mobile browser and only had a link to open hbo go with the android app . Grrr frustrating .. So I told the browser to open the desktop site instead (chrome - options - open desktop site box gets checked ).

From here sign in choosing fios and chrome will prompt you to open hbo go app again .. This time say yes and voila, you're authenticated and your app works again!

I can only think that the app Has the wrong auth page hard coded in it since it's only an issue in the app.

All comments

CRobGauth

Try clearing cache and/or cookies.

Ashkettle

Clearing doesn't do anything. Nice try, but it's not the problem. If it were, incognito mode would work also. The verizon site, in general is a pile of junk which only occasionally works for viewing. Any time you leave for external auth, it falls apart.

CRobGauth

I can say I generally don't have issues.

Have you tried another browser?

Schwenksville