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Help: credit card fraud in Verizon shop, how can I contact them?

Stellayurong
Newbie
‎08-21-2017 02:15 AM
Dear all members! This is Stella from China. I found my credit card was used to buy a product from Verizon by fraud. Because me myself and my card never did that and we are inside China. From my bank information I can see the shop name is: Verizon Wrls D2393-01 Warren NJ US. Can anyone tell me which is this store and how can I contact them to stop my loss? Thank you!
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LawrenceC
Moderator Emeritus
‎08-21-2017 10:54 AM

Hi Stellayurong,

You need to contact your credit card company to report the fraudulent charge.  They will investigate and handle the issue for you.

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Stellayurong
Newbie
In response to LawrenceC
‎08-21-2017 05:57 PM
Thank you for your kindly reply, I had contacted my bank already to report for this fraud. Still I want to try if I can stop it from the seller.
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CRobGauth
Community Leader
Community Leader
In response to Stellayurong
‎08-21-2017 06:49 PM

This is for Verizon FiOS service.

It appears your charge was from a wireless store.

And given that you have seen charge, the purchase has already happened. So no way to stop it. Your bank will recover funds if/when they determine charge was fraudulent.

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