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Help with Spam Whitelist

I manage a mailing list for a non-profit organization and recently, Verizon started rejecting e-mails being sent to verizon.net addresses, returning an error message indicating they were spam messages. I submitted the online whitelist request form 2 weeks ago and have have verizon.net members submit the form as well, to no avail! There has been no change nor has there even been a message received indicating if the matter is being investigated. The domain isn't on any domain block lists and I have a SPF record in DNS! Please Help!!

Comments

mjleahy

Error message returned:

SMTP error from remote mail server after initial connection:

host relay.verizon.net [206.46.232.11]: 571 Email from 69.94.102.14 is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 121202

Anthony_VZ

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

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