I have been a Verizon customer for several years, and have always had my Verizon email linked to Yahoo. At one point, I created a subaccount for my spouse, which she uses as her primary, personal email address. I attempted today to create an additional subaccount for my son to use and was surprised to get a message saying that accounts linked to Yahoo do not permit creation of subaccounts.
Why was this permitted previously but not now? Is the only solution to unlink from Yahoo? What are the implications for my spouse's subaccount if we unlink from Yahoo now?
Thank you,
R
