Lately Verizon email has been FAR less than reliable. I can't seem to find any system status page anywhere. It would seem far smarter and more customer focused for VZ to post such issues rather than have tech support people swamped with angry people that they can't help - adding to the already ridiculously long wait times. Not sure what's going on here but it's not looking good for VZ. Unreliable email is what caused me to leave my former provider.