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Logging in - sometimes switches to WIRELESS from RESIDENTIAL

gcville
Contributor - Level 3
‎02-25-2015 05:26 PM

Why does the Verizon site sometimes change to WIRELESS from RESIDENTIAL ...without me asking it to.

I will try and log in to get to my email and it then asks me for my cell number.  Why?  It should stay on the setting i had until I change it. Why does it change to WIRELESS. Please fix that. Thanks.

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Telcoguru
Master - Level 1
‎02-25-2015 05:58 PM

It is related to this issue.http://forums.verizon.com/t5/Verizon-net-Email/VZW-URL-coming-up-on-the-VZT-Sign-In-Page-and-the-Ema...

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Telcoguru
Master - Level 1
‎02-25-2015 05:58 PM

It is related to this issue.http://forums.verizon.com/t5/Verizon-net-Email/VZW-URL-coming-up-on-the-VZT-Sign-In-Page-and-the-Ema...

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No_Hazmats1
Newbie
In response to Telcoguru
‎11-06-2017 07:54 AM

No this has not been solved.  When I try to log on to Verizon Wireless and I enter 'VerizonWireless.com' as the URL I enter my credentials, and the site changes from Wireless to Residential.  If I click on Wireless at the top, it wants me to re-enter my credentials in an endless loop.  The Post you refer to is from 2017 and this is STILL AN ISSUE!

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