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My contacts are randomly getting an email not deliverable error

Over the last couple of weeks or so (probably since they "upgraded" the email), my ciontacts say that emails are randomly bouncing back as undeliverable to me. They will then re-send it and it may or may not go through. Total crap!! I'm missing important emails. Anyone else having this problem?

Comments

somegirl

What is the reason listed in the bounceback message?

lm920

Message is undeliverable.

lm920

Further info--it appears to be messages coming from yahoo.com emails.

JDoe5

"Message is undeliverable."

That's not a complete message and is just the result. If someone sends you a email and it comes back as undeliverable it will indcate a reason why it is undeliverable.

Examples:

User account is over quota

Email is too large

Account does not exist

To get to the root of the problem, we need the COMPLETE Failed Mail message.

ivanyerkinhoff

i have the same problem. it just started.

lm920

Spud--Also from yahoo.com or some other address?

somegirl

If it's only yahoo.com addresses that are having this issue, then I would suggest a double approach. It looks like their mail servers aren't getting along. It happens sometimes. You report this to Verizon support, making sure that they get the full header you provided there. Have your contacts report the issue to Yahoo, also providing the header info.

Hopefully that will get Verizon and Yahoo on the same page and working together to resolve the issue.

JDoe5

I had no problem sending a TEST message from my Yahoo Account to my Verizon Account.

If there was a problem there does not seem to be a problem now.

lm920

Dave--it is random as I stated in my first post. And, yes, it is still happening.

JDoe5

All the test mails I have sent, up through 2 minutes ago, have succeeded in arriving in my Vz email address.

I wish I can reproduce it so I can see the Full Header and Body of the Failed Mail message 😞

Rippy1

I'm having this same exact problem as well. And yes, it's only from my yahoo.com contacts. Will send me 4 messages in a row ... will get undeliverable on 1-2, but the other 1-2 will go through. Sometimes the missing one will come through up to 8 hours later, and sometimes it will never come through at all. They will keep reforwarding over and over until it will finally come through one time.

lm920

Yes Rippy--same thing here. Sometimes they come through hours later and sometimes not at all.

JDoe5

I finally was able to reproduce the problem Yesterday and Today I got the Failed Mail message.

Since I sent 5 messages within less than thirty minutes and the first two were received, the third wasn't and the fourth and fifth were I believe this to be a Yahoo problem because it says "Mail server for "verizon.net" unreachable for too long" yet right after that two messages were sent and got through. Thus I don't think Yahoo is properly resending emails.

Based upon that, I have opened an incident ticket with Yahoo and I'll see how far I can take it.

lm920

Thanks Dave. Smiley Happy

JDoe5

So far no feedback or activity from Yahoo on that ticket.

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