So I renewed for a new 2 year contract in early October, expecting just a $10 increase in my bill, but when I got my bill in late October, I found it to be over $30 higher than my previous bill.
$10 of that was expected, and then $6 was because of pro-rating for the remainder of October, but that still left a little over $14 unexplained. Then I noticed that 2 new fees had suddenly appeared on my bill, fees that have never appeared on any of my bills for the past 4 years. A "Regional Sports Network Fee" and a "Fios TV Broadcast Fee", which totaled up to just over $14.
These were not fees that I was made aware of during the order process. I only learned of the _possibility_ of new fees *after* my order was completed, when I received an email about my _estimated_ new bill. Since it was just an estimate, and since I hadn't changed my TV option (the Extreme HD option), and since, again, the order had already been completed by that point, I dismissed it at the time.
WTH Verizon?
