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Online Email seems to have a virus!

I need help. My email online has a Trojan?? Everyday my account sends several hundred emails that are returned undeliverable, but I am not sending them. This is only online, because when I download to my home computer, this Trojan thing is caught and isolated. Can anyone help me with this?

Comments

berleyma

I am having the same problem, started around Jan 17 or 18 2012. This has never happened before.

berleyma

Can't seem to get help from verizon today but I did create some filters in webmail to move these delivery failures into the SpamDetector folder.

In webmail, click Settings in top menu bar.
Select email settings on left
Select Filters
add a filter where From contains postmaster@verizon.net
specify to move those mails to the SpamDetector or to delete
add other filters as needed like where From contains postmaster@hotmail.com, etc.
Don't forget to Save

Warning: doing this will stop real delivery failures from showing up in your inbox, so I suggest moving to spam and checking that occassionally. Hopefully they will fix the problem and I can turn off the filter

somegirl

Sounds like someone has your login info and is using it to send Spam. Change your password and secret question/answer.

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