I am using Windows 7 Outlook 2010. Suddenly today, an icon Working Offline appeared on the Notification Bar. I was not working offline. My email could not receive or send. I rebooted more than a couple of times. I disconnected totally from the wall outlet. It did not succeed. I was and still am able to go online for everything else, just not Outlook. I googled the problem and saw repeatedly that I should go to Send/Receive then Preferences and uncheck Offline. I can't find Preferences anywhere and can't find info about where to find it.
(I am able to check my mail with Verizon Webmail but, of course, that is absolutely not what I want to have to do.)
After one of the times I rebooted, I could no longer access the Outlook Inbox. Then it suddenly appeared again. Right now, it is gone again.
What can I do to correct this????? Would a System Restore help? I hate to do that but I will if I must.
Thanks!!!!!