Hi
I am also confused with the port 25 change.I use outlook express and I use my verizon email address. I had changed the outgoing email port to port 587 when the notices first started coming out. It had been working fine. Today, I couldn't send out emails. I kept getting errors about my email was spam. Even the test emails to myself were stopped as spam and all it said was test. I called Verizon and the tech had me change the port back to 25 and now it works again..Another problem with using port 587 for email is now my antivirus program won't scan the emails because it isn't port 25 after I change it back to 587. They just came out with the 2010 version and it still will only scan port 25 for emails.
@floplot wrote:Hi
I am also confused with the port 25 change.I use outlook express and I use my verizon email address. I had changed the outgoing email port to port 587 when the notices first started coming out. It had been working fine. Today, I couldn't send out emails. I kept getting errors about my email was spam. Even the test emails to myself were stopped as spam and all it said was test. I called Verizon and the tech had me change the port back to 25 and now it works again..Another problem with using port 587 for email is now my antivirus program won't scan the emails because it isn't port 25 after I change it back to 587. They just came out with the 2010 version and it still will only scan port 25 for emails.
#1 Then stay on port 25.
#2 What anti-virus program is it?
Hi
I have Symantec System Works 12 Standard which includes Norton's Antivirus 2009 program. I've been to their Forum and they say they will only scan port 25 and 110 for emails.
@floplot wrote:Hi
I have Symantec System Works 12 Standard which includes Norton's Antivirus 2009 program. I've been to their Forum and they say they will only scan port 25 and 110 for emails.
That software was is in beta, as noted on http://www.connectedinternet.co.uk/2009/07/13/symantec-launched-norton-antivirus-2010-trial/
If that software is still in beta, be strongly advised that it may still contain bugs / unstable.
If not in beta, good 🙂
When you are in it, what happens when you go to setting for your computer OR settings for your network?
The settings for your computer would be in the left / top box.
Please show a screen shot of each of those two areas.
Hi
Norton's antivirus 2010 is out of beta now as of a couple of days ago, at least in the USA. Besides, I have system works 12 which is 2009, so I have Norton's Antivirus 2009. I don't use betas of anything if I can help it. You can only turn on email scanning or turn it off.. I only have one computer. If you change the port to 587, it will not scan the emails that are going out.. However the program is always scanning what is in your computer. What doesn't show is the visible sign of the scanning when not using 25. I use Outlook Express.
When you turn on Email Scan, Norton AntiVirus automatically configures your email program for protection against viruses and other security threats. You can configure Email Scan to scan all incoming email messages and outgoing email messages. By scanning incoming email messages, you protect your computer against the viruses that others send to you. By scanning outgoing email messages, you do not inadvertently transmit viruses or worms to others. This way, Norton AntiVirus protects your computer against any threats that you may receive or send in email attachments.
Norton AntiVirus supports all email programs that use either POP3 or SMTP communications protocol.
@floplot wrote:Hi
Norton's antivirus 2010 is out of beta now as of a couple of days ago, at least in the USA. Besides, I have system works 12 which is 2009, so I have Norton's Antivirus 2009. I don't use betas of anything if I can help it. You can only turn on email scanning or turn it off.. I only have one computer. If you change the port to 587, it will not scan the emails that are going out.. However the program is always scanning what is in your computer. What doesn't show is the visible sign of the scanning when not using 25. I use Outlook Express.
Interesting..
I am saying you must change the port, but if you do.. Be sure to save any attachments to your hard drive, then have Norton scan them to be sure if they are safe - before opening any attachment(s).
Since you said you use OE (Outlook Express)...
#1 In OE, go to Tools -> Options -> Read.
#2 Make sure that, automaticlly download message when viewing in the preview pane is not checked.
Press ok/apply.
#2 To save the message: When you select message, go to File -> Save as.
#3 When viewing the message, to save it... Click on the icon that looks the one that you see in the screen shot and select save attachment..
I use Outlook Express and Hot Mail via MSN. When Verizon reconfigured my Outlook Express 6 two weeks ago to accommodate the Port 25 issue I discovered a problem. When I delete messages in Outlook Express, they are no longer automatically being deleted on the MSN Hot Mail server. Verizon already checked all the options in Outlook Express (we have been on the phone off & on all day today). Does anyone have this problem or know what is going wrong. They say it is a software issue, but everything was fine until they "fixed" me two weeks ago. I don't want to have to go to the server and re-delete these messages, but I do want the others to live there also. I think it is a communication problem. Any suggestions??? Thanks so much to any one brilliant or knowledgeable enough to help me.
In OE, go to Tools -> Accounts.
Select your account, then go to Advanced.
Be sure that leave copy of mail on server is not checked.
Then, you need to go into your Hotmail account.
Any messages that you want to save, move them away from the inbox.
All other message, delete them.
For now on all messages will be downloaded, not left on the server.
---
Or if leave copy of mail on server is checked, you could also..
Select remove from server when deleted from "Deleted items".
There is another option, that will keep the mail on the server for a certain number of days. By default, unless you change it, 5 days.
Good luck.
Thanks for the response. I do want to leave my undeleted messages on the server so I can follow up away from home too. I do have all the correct boxes checked. Today at Staples, a technician told me it was because Verizon set me up using the pop 3 server instead of one of the other ones....which apparently I had before this port 25 issue. He said the pop 3 doesn't allow my computer to send back the delete command to the server when I delete messages in Outlook Express. I feel this is probably true because everything else is set up correctly. Any thoughts? It does seem like a communication issue, but I am surprised no one at Verizon knows about this. Thanks so much!
If you were using a IMAP server, before verizon made these changes, change the mail client to connect to your IMAP mail server.
Well....I finally figured this thing out today and then I reached some one at MSN who knew his stuff and agreed. Before the Port 25 reconfigure I was on a HTTP server which allowed for syncing of the e-mail accounts. Now they put me on a POP3 server which will not allow the hotmail to mirror what I delete in Outlook Express. See I know it was a communication issue.....it just took three days and numerous telephone calls to tech support. Problem was I had to figure it out myself. Just in case anyone else has this problem.....nothing we can do about it. Just delete at both locations, or delete in hotmail before down loading to Outlook Express.
Received notification about port 25 change, but I'm confused. I have a verizon.net address, but use Outlook to receive and send email. Do I need to change? I'm a residential customer. Another forum topic mentioned less tech-savvy people, I'm one of them. Please help. Thanks.
If you are using only your verizon.net address, then the change does not apply to you. It is only if you are using a 3rd party email address that you need to worry.
Verizon doesn't say this anywhere, but is it safe to say that this change is only for mail sent via SMTP, and my account that uses an MS Exchange server to send is not changed?
I think a little more technical clarity would go a long way toward limiting their support spending.
Correct, as long that MS Exchange server does not use port 25 as listening port.
I have a verizon.net email account (that I rarely use). I do, however, use my hotmail accounts all the time. Do I have to change? The email said if you use Outlook Express, you will have to change the port. Stupid question, I know, but how do I know if I'm using Outlook? I just go to msn and access my hotmail accounts.
A friend who uses his verizon.net email is suddenly not able to send anything to my hotmail accounts - it keeps bouncing back. Is this related to the Port 25 issue? I can send from hotmail to his Verizon, but he can't send from his Verizon to my hotmail.
There are two kinds of mail so to speak. Outlook/Outlook Express and most other email clients use something called POP3, which initiates the send of mail by sending a request for service to port 25 on a SMTP server such as outgoing.verizon.net.
What Verizon is doing is blocking off network access to port 25. In other words if you are going to send mail from Outlook/Outlook Express, Eudora, or a similar email client, you are going to have to send it via a Verizon SMTP server, even if you have other email accounts that are NOT on Verizon. This only impacts the sending of email. You can still receive email from any POP3 server you have legitimate access too. So if you have for example an email account at work, you can still receive email from that POP3 server. However if you want to send email, and you are a Verizon residential customer (off network port 25 access is not blocked for commercial customers), you are going to have to specify a Verizon smtp server instead of the smtp server in your workplace, and your outgoing email will have to be sent through a Verizon smtp server, even if the email address isn't a Verizon email address.
The other type of email does not use POP3, and is often referred to as 'web mail'. Hotmail is a good example of a web based email system. It doesn't utilize an SMTP server, so there is no need to access port 25. (Verizon also supports the use of web mail, just log on to www.verizon.net). Webmail is not impacted by this change at all, so your hotmail email accounts will see no change in how you send or receive mail.
Hope that is helpful
All of a sudden I cannot send any email through my MS Outlook. How do I set up the Verizon SMTP server to get my mail working again.
Thanks for any help.
I thought this thread was about port 25 switch, but I see now it's about Verizon being blocked by Windows LIve Hotmail. I just made my own post about this problem. This is affecting Qwest DSL also because they use windows live hotmail and also live.com.... I have a friend who has a q.com email address and that gets bounced back as well as his live.com email address. At the live hotmail site, all i have seen is blame being thrown back and forth to Verizon and Hotmail.
Sjpiro,
Go to this page: http://www.verizon.net/port25 - This page contains more information about who is affected and links to step-by-step walkthroughs of how to change your client settings.
The instructions do not work for me. First, they don't tell you that you have to use outgoing.verizon.net as the outbound smtp server. Those of us using email clients and not using our verizon.net address DID NOT use that host. So the instructions are incomplete.
But, even after using that host, setting port 587, and my user name at Verizon, which I must assume is the name I just registered as (but am not 100% sure), I get prompted for my password for outgoing.verizon.net about 4 times before it simply fails.
Does someone have the COMPLETE instructions for success???
Start a new topic or ask questions in the open forum.
