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Sub account not working. Now I cannot get it back....

I am a loyal Verizon customer.

I have several sub accounts. Until a about a week ago they all worked fine. Then one of my subaccounts ulissi1@verizon.net for some reason stopped working. I fiddle and fiddled with it but was unable to get it to work.

So I thought the best thing was just to delete the account (there was nothing there super important) and then to reestablish it. So I deleted the sub account ulissi1@verizon.net BUT... no Verizon will not let me re-establish this sub account. I tried establishing another sub accout and that went through with no problem.

Can somebody please assist? Any ideas? Is somebody from Verizon on this forum??

Thanks,

Stephen{edited for privacy}

Comments

Mike_VZ

Hello Stefanaccio,
We can help resolve any trouble you are having with an active account. Once an account is deleted it is removed from system access automatically for 6 months at which time you or anyone can request the user name again. You can not recover a deleted account.

Sorry

somegirl

Unless I'm mistaken, it says in the pop-up when you go to delete a sub that you will NOT be able to re-create it. People really should read warning messages...

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