For the prompt response to a recent outage caused by a downed wire. Verizon repair guys got our services restored quickly. Thanks, Verizon!
Nice to know that some customers are getting a quick response from Verizon and wires being fixed. I have been without cable, internet and phone since Sandy. Every day Verizon Customer Service reps and managers tells me that "today service will be restored by 1:10 pm" IM STILL WAITING
As noted in another thread dwhite706, your issue was escalated.