its been a frustrating ride with verizon, firstly unable to redeem the offer on app or online, called customer service to help for this atleast 3-4 times, always got different answers(not eligible, unable to do it online, we will send link, that never worked, tech support cudnt resolve it, basically I was never able to get any help to redeem gift card or sound bar, even tried verizon store(they do not do online offers)
Hours of waiting in line to talk to customer care, says ur offer is expired. Great verizon promises never get delivered, fill bad why switched my internet to them.
Hi Wasey,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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