It has been 6 months since I upgraded my Fios service and I still have not received my two $200 gift cards. I have contacted Verizon multiple times. How can I get this issue corrected?
Hi GJLva,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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